Robert E. Doucette, Jr., Director

Robert E. Doucette, Jr., began his term December 6, 2021. Doucette worked at the WCA from April, 2011 to May, 2015, overseeing the agency's operations and support functions. He has served as deputy manager of Sandoval County and was deputy superintendent of insurance for New Mexico from 2015 to 2021. He has held various management positions within Bernalillo County. Doucette graduated with a Bachelor of Science in English in 1998 from Black Hills State University and was commissioned into the U.S. Army as an air defense officer. He obtained his Master of Arts degree in management and leadership in 2004 from Webster University. He also currently serves as Cabinet Secretary of New Mexico's General Services Department.

Heather Jordan, Executive Deputy Director

Heather Jordan served as the WCA's clerk of the court and custodian of records since 2015. Prior to joining the WCA, she worked for 20 years overseeing inmate records, booking functions and visitations at the Bernalillo County Metropolitan Detention Center. She earned a Bachelor of Arts in Criminal Justice in 2014. Jordan oversees the  WCA’s support services, which includes the bureaus of Finance, Field Programs, Facilities, Economic Research, Information Systems and Self-Insurance.

Court and Programs Administrator (Vacant)

Michael Holt, General Counsel

Michael Holt graduated from Northern Arizona University in 1984 with a degree in geology and received his law degree from the Marshall Law School in Chicago in 1990. Holt was in private litigation practice in Illinois for 27 years with a focus on workers' compensation and personal injury. Prior to his promotion to General Counsel in February, 2021, Holt was the WCA Enforcement bureau chief.

 Shanon Riley, Chief Judge

Chief Judge Shanon Riley practiced law in New Mexico for 10 years prior to joining the WCA as a judge in August 2011. Riley had been serving as assistant district attorney in the 1st Judicial District Court in Santa Fe and spent three years as the general counsel for the New Mexico Department of Military Affairs. She also worked as an analyst for the House Judiciary Committee; as an associate attorney with a private law firm; and associate trial attorney for the 2nd Judicial District Attorney’s Office. She earned a Bachelor of Arts degree in criminal justice in 1993 from the University of New Mexico, and a Juris Doctor degree in 2001 from the University of New Mexico School of Law.