The following are some general (non-industry specific) frequently asked questions pertaining to the workers' compensation electronic filing system.
Frequently asked questions are separated into Question and Answer expandable categories. Click on the question below to expand the section to view the answer.
From the WCA website home page, choose “e-services” from the top navigation bar. Scroll down to the “Electronic Case Filing” option.
For more detailed instructions on setting up your “new user” information, (see page 3 of the ECF Reference Guide.)
Please note that in order to use the ECF system, individuals must first have a valid email address on record with the WCA’s Clerk of Court. By mailing or delivering your initial pleadings to the clerk’s office, your information will be added to the case, at which time you can register to begin e-filing.
To do so, log into ECF using the representing party’s email address and select the “My Info” tab (see page 5 of the ECF Reference Guide.) Under “My Account Info,” add email addresses in the large box at the bottom of the screen titled “Additional Notify Emails.” Be sure to separate multiple addresses with a semicolon.
1) the mediation is scheduled to occur within two days;
2) the mediation is scheduled 90 days past the filing date of the complaint and can no longer be extended; and
3) not all parties or party representatives have an email address on record and would not receive an electronic notice of the rescheduled mediation.
The alternative option would be for someone in the insurer’s office to use the general delivery email address provided to the WCA for electronic filing purposes to create a generic registration into the ECF system. This generic registration will allow multiple individuals within that office to view documents pertaining to the case, up to and/or until that case has been assigned to a specific adjuster or attorney. The agency will use an insurance carrier’s general delivery email address for service of process until an adjuster or attorney files a pleading notifying the agency they are a party representative for a case. At that time, they will receive service on behalf of the party being represented.