Careers

Job Opportunities at the New Mexico Workers' Compensation Administration

Thank you for your interest in working at the New Mexico Workers' Compensation Administration. Come work with us to support our mission and goals. View our available positions below.

NMWCA is an equal opportunity employer. Hiring takes place without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or any other characteristic protected by federal, state, or local law.

To apply, visit the New Mexico State Personnel Office (SPO) website, and follow the detailed instructions on how to apply for a job. Applications are accepted online, with no provision for mailing, hand-delivering or faxing applications. Be sure to include all required paperwork, to include a resume and any other required documents, as well as the specifically identified Job Reference ID number.

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Current Positions

Business Operations Specialist (Santa Fe)

Provides administrative and secretarial support to the Santa Fe field office, as well as the manager, safety, ombudsman and compliance positions. Provides court monitoring assistance primarily for hearings held in the Santa Fe office. Produces correspondence, prepares and submits reports, collects travel and training authorizations, completes travel reimbursements, processes special order requests. Provides communication support; ensures supplies are on hand; prepares handouts, correspondence and documents and keeps reports in the field programs share drive. Certification as a court monitor must be completed within six months of hire. Proficient in Microsoft applications.

Find out more about this position.

Posted (11/17/2021)

IT End User Support

Maintain the agency's IT help desk by providing problem assessment, resolution and troubleshooting of IT problems. Create and maintain current images, documentation, and asset database for all agency computers, laptops and peripheral devices. Assess, troubleshoot and resolve complex hardware and software problems which may include desktop software installation, hardware drivers, repair of desktop computers and peripherals and imaging of computers/laptops. Install OS and third-party software security upgrades and troubleshoot network connection problems. Maintains and monitors virus software to ensure computers receive the latest virus signatures and weekly scans completed; maintains digital recorded court hearings; prepare computers for new users; backup departing employee's data as required by agency rules; maintain IT asset inventory and their specifics; maintain IT stock; troubleshoot and assist users with video equipment and other devices for meetings; provide training in a classroom-style setting for agency users in both software application and hardware use.

Find out more about this position.

Posted (11/16/2021)

Attorney Supervisor - Enforcement Bureau Chief

Enforce compliance with the Workers' Compensation Act with respect to insurance coverage, safety, unfair claims processing, fraud and other matters. The Enforcement Bureau Chief oversees investigations and prosecution of violations of the Workers' Compensation Act. 

Manages and directs activities of the Enforcement Bureau, enforcing the Workers' Compensation Act in administrative, criminal, and actions for injunctive relief in agency and state court proceedings. Advises the agency on enforcement policies, issues and potential statutory and rule changes. Supervises Enforcement Bureau staff. Conducts outreach; handles administrative and court proceedings to enforce compliance with the Workers' Compensation Act. 

Find out more about this position.

Posted (10/27/2021)

State Investigator

Investigates possible violations of the New Mexico Workers' Compensation Act and Rules. Responsible for preparing comprehensive investigative reports summarizing and analyzing collected data. Makes recommendations to the Enforcement Bureau Chief as to whether the subject of the complaint should be charged with an administrative violation of the Act and Rules, and/or whether the subject should be charged criminally for workers' compensation fraud. The incumbent will testify at hearing or trial. Plans investigations, identifies potential violations; conducts interviews; gathers evidence and facts; conducts site visits; determines sufficiency of evidence. Must be extremely organized and detailed in report writing; documents actions in investigative report; assists with hearing/trial preparation; assists in exhibit presentation; conducts background checks; assists with public outreach for new employers/public by teaching workers' compensation laws/rules.

Find out more about this position.

Posted (10/27/2021)

Legal Secretary

Provides professional, prompt and courteous customer service to the public, attorneys and agency staff. Supports court monitoring and produces accurate and lawful records of proceedings pursuant to WCA rules and statutes. Reviews and proofreads legal documents for electronic filing. Organizes, safeguards and files exhibits/hearings logs with the Clerk of the Court at the direction of judges, mediators and agency administrators. Provides advanced secretarial support for judges in the resolution of workers' compensation disputes. Communicates with injured workers, insurance carriers, and attorneys to schedule mediations, hearings and trials. Maintains case information in agency databases.

Find out more about this position.

Posted (10/27/2021)

Docket Clerk

Processes and files Workers' Compensation Administration court documents, to include complaints, petitions and applications pursuant to administrative rules and statutes. Maintains accurate and timely records using electronic filing methods and coordinates activities with internal customers to ensure case information is easily accessible. Reads and interprets legal documents and documents relevant case facts into the case management system to ensure court records are accurate and readily available. Conducts quality assurance audits to verify accuracy of docketing processes and case status.

Find out more about this position.

Posted (10/27/2021)

Soc/Comm Service Coordinator (Return-to-Work Specialist)

Assists in the collaborative effort of planning, implementing, organizing and coordinating community outreach and conducts consultation services in-person or by phone for employers, workers, health care providers, insurers and other workers' compensation stakeholders, with a focus on the northern New Mexico region. Promotes and markets return-to-work best practices and workers' compensation pre-planning tools in outreach presentations such as seminars, workshops, and conference exhibits. Seeks out new outreach and partnering opportunities; conducts one-on-one services for appropriate return-to-work plans; facilitates communication between interested parties, to include employer site visits and meetings; ensures the best outcomes for recovering workers. Conducts detailed job analyses consisting of descriptions of the physical and environmental requirements of various occupations. Prepares, reviews and analyzes reports and explores new ways to track return-to-work data; keeps up with changes in New Mexico workers' compensation statutes, processes and procedures.

Ideal candidate will have public speaking, marketing and vocational rehabilitation experience as well as experience with the New Mexico workers' compensation system. Experience with Microsoft Office applications.

Find out more about this position. 

Posted (10/6/2021)

UEF Attorney III

The Uninsured Employers Fund (UEF) pays medical and indemnity benefits to injured workers who have sustained an on-the-job injury for which an employer who is required to carry workers' compensation insurance but did not at the time of the the injury. The position is responsible for representing the interests of the UEF in litigation before the WCA and District Court; for maximizing the collection of money owed to the UEF from the uninsured employer in a timely manner; for providing effective and timely legal advice to the UEF Administrator and other UEF staff with regard to UEF claims; for advising the NM WCA about legal implications, obligations and changes needed regarding the UEF policies, procedures, rules and statutes; for representing the UEF in reimbursement and collection lawsuits in order to recoup UEF funds within the parameters of NM WCA rules and regulations and other applicable laws.

The ideal candidate will have previous experience working with workers' compensation law including knowledge and experience with the workers' compensation adjudication and mediation systems; experience providing legal guidance on difficult legal interpretations involving workers' compensation laws; previous experience with collections; and experience with Microsoft Office products.

Find out more about this position.

(Posted 9/29/2021)

Accountant & Auditor

Reviews, audits, analyzes and prepares all financial documents relating to accounts payable and accounts receivable transactions for the Workers' Compensation Administration (WCA) operating fund and the Uninsured Employer's Fund (UEF) operating fund.  The position maintains the agencies fixed asset inventory system by ensuring adequate treatment of fixed asset acquisitions and dispositions, and assisting with the annual capital asset inventory.  The position is also responsible for providing technical expertise and assistance to WCA staff.  The fiscal demands of this position require both a high volume of financial document processing and in depth experience in accounting procedures, annual budget preparation and accounting software.

Ideal candidate has strong analytical and critical thinking skills; strong verbal and oral communication skills; strong knowledge of Microsoft Office Suite software (i.e. Excel, Word, Access, Outlook); SHARE financial experience; financial statement preparation experience.

Find out more about this position.

Posted (9/29/2021)

Ombudsman (Bureau Chief)

Enforces the rules, rights and responsibilities of those covered by the Workers' Compensation Act through the statewide management of the WCA Ombudsman program, including supervising the Albuquerque office ombudsmen and the ombudsman program coordination of the agency's six field offices. Develops and administers training for ombudsmen in basic legal knowledge, agency rules and periodic updates to reflect the law based on statutory/regulatory changes and binding legal decisions. Maintains knowledge of workers' compensation laws, rules and changes governed by legislation and court decisions; maintains accuracy and integrity of records within WCA database; manages and supervises staff; coordinates ombudsman program activities with field offices; reviews performance of ombudsmen; develops and deploys outreach. 

Ideal candidates will have five years of supervisory experience; legal services/law office background; experience providing customer/constituency services; experience in public speaking and outreach. Bilingual in English and Spanish.

Find out more about this position.

Posted (9/14/2021)

IT Systems Administrator II

Implements, configures and maintains the WCA's servers including SANs devices, VMWare for internal and external users. Maintains servers, troubleshoots commercial and internally developed software. Managers the active directory and network infrastructure by providing appropriate access to network systems and secure access to WCA users. Includes developing scripts and group policies to automate tasks. Tests and verifies server backups on a routine basis and keeps servers operating 98% of the time. Conducts technical research and analysis of future technologies that may benefit the agency; provides proper documentation on servers, devices and endpoints, including providing baseline data. Assists and resolves user hardware/software problems in a professional manner and cross-trains other IT staff as assigned. Knowledge of Veeam backup and replication a plus.

The ideal candidate will have experience in VMWare Server/ESX or Microsoft Hyper/Virtual Server; solid understanding of LAN/Wan networking; familiarity with SQL and database operations; Microsoft IIS administration and configuration.

Posted (7/23/2021)

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Accountant/Auditor (Advanced)

Audits and examines employer, insurer and third party administrator records to evaluate and verify financial position, solvency and compliance with law and regulation. Maintains current accurate and comprehensive record and information on assigned inventory; serves as liaison between agency and customers and stakeholders; provides excellent customer service; ensures management is aware of any issues. 

The ideal candidate has a degree in accounting or finance and at least two (2) years' experience. Candidate should have experience analyzing large amounts of financial data with the ability to reconcile data; strong analytical and organizational skills; strong critical thinking skills; communicates effectively and is detail oriented, 

(Posted 6/18/2021)

Find out more about this position.

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If you have additional questions regarding the job application process with the State of New Mexico, please contact a SPO customer recruitment specialist at 505-476-7759.

Stay up-to-date on agency news, to include any upcoming job openings, by subscribing to our Quarterly Bulletin. Subscribe by contacting Diana Sandoval-Tapia at WCA-PIO@state.nm.us, to be added to our e-mailing list.