Job Opportunities at the New Mexico Workers' Compensation Administration
Thank you for your interest in working at the New Mexico Workers' Compensation Administration. Come work with us to support our mission and goals. View our available positions below.
NMWCA is an equal opportunity employer. Hiring takes place without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or any other characteristic protected by federal, state, or local law.
To apply, visit the New Mexico State Personnel Office (SPO) website, and follow the detailed instructions on how to apply for a job. Applications are accepted online, with no provision for mailing, hand-delivering or faxing applications. Be sure to include all required paperwork, to include a resume and any other required documents, as well as the specifically identified Job Reference ID number.
Enforce the insurance requirements of workers' compensation law by managing the statewide employer compliance program. Includes management of staff in the agency's main Albuquerque office as well as six field offices. Supervises staff to ensure proper processes and procedures are being met; assigns and ensures staffing levels and workloads are maintained; stay up to date on workers' compensation laws and rules. Maintain accuracy and integrity of records; coordinate compliance activities with other agency bureaus and field offices to ensure implementation of goals and objectives established by the director. Reviews performance of compliance officers. Coordinates with agency public information office on outreach to statewide communities.
Ombudsmen assist workers, employers, insurance carriers, health care providers and other interested parties in protecting their statutory rights and explaining their responsibilities and obligations under workers' compensation law. Assist parties in resolving disputes through investigation of complaints; facilitate negotiations and disputes outside of the court system while ensuring compliance with applicable federal and state statutes and agency rules, policies and procedures. Ombudsmen do not advocate for any person and do not provide legal advice.
Provides legal counsel for the Uninsured Employers' Fund (UEF), which pays benefits to injured workers whose employers are illegally uninsured. Advises the agency about legal implications, obligations and changes needed regarding the UEF policies, procedures, rules and statutes. Represents the UEF in reimbursement and collection lawsuits in order to recoup UEF funds within the paramaters of rules, regulations and other applicable laws. Pursues and represents the UEF in all assigned litigation filed by workers and employers against the UEF. Responds to and generates necessary pleadings and correspondence for every phase of the lawsuit. Provides legal advice to the agency director under the supervision of the general counsel, to include claim investigation and evaluation, legal analysis and making recommendations.
Assists the Medical Cost Containment Bureau (MCC) in processing billing disputes, case management and utilization review. May provide assistance with planning, implementing, organizing and coordinating statewide community outreach services for injured workers. Helps resolve billing disputes and ensures parties follow workers' compensation rules and statutes. Reviews and researches extensive case files to verify strict deadlines are met and determines the appropriate course of action for the timely processing of claims. Expedites payment of services provided. Assists injured workers, insurance carriers, health care providers and employers to ensure timely and appropriate services are provided at a reasonable cost to all parties involved. Data maintained by this position may be used for agency reporting.
If you have additional questions regarding the job application process with the State of New Mexico, please contact SPO customer recruitment specialist at 505-476-7759.
Stay up-to-date on agency news, to include any upcoming job openings, by subscribing to our Quarterly Bulletin. Subscribe by contacting Diana Sandoval-Tapia at WCA-PIO@wca.nm.gov, to be added to our e-mail list.